Shipping & Deliveries

How much is the delivery cost?

You will be charged a certain amount depending on your location, this is automatically calculated in the shopping cart. When you order goods for over 85€, shipping is free of charge

How long does it take to get my order?

Usually orders will arrive between 2-5 working days.

All orders will be confirmed via email and can be tracked with the order number provided in the email.

For deliveries in Germany, DHL services allow you to choose the day, time and place your order will be delivered

Who delivers?

To ensure flexibility, security and transparency we have chosen DHL as our shipping partner.

How do I track my order?

Once you get your confirmation email, with your order number you can access http://www.dhl.com/en.html to track the status of your order

What if I got the wrong size/ colour or something I did not order?

We are deeply sorry if you were shipped the wrong article, or in the wrong size and colour. Please contact us at support@nereida-shop.com and we will give you further assistance